Mystic, CT: Frequently Asked Questions

An aerial ropes adventure park that includes TreeTrails with challenging elements for all levels of climbers; and Kid Trails, a parent supervised kid-friendly course that is close to the ground, for ages 4 -6 with a 65 inch reach.

Just off the Allyn Street Exit of I-95 in Mystic, CT at 715 Noank-Ledyard Road. See Your Visit page for more directions.

We understand that plans can change at the last minute. If you need to cancel your general admission adventure, you can do so up to 24 hours prior to the reservation start time. When you do, a gift card will be automatically generated that can be used towards a future date. You can use the total value of this gift card in one visit, or for multiple visits. If you do not cancel your reservation before your scheduled arrival time, no gift card will be issued. Group reservations scheduled with our group sales office may be subject to other policies and will be discussed when making your reservation. Please call or email [email protected] to cancel your reservation.

Absolutely! In fact, aerial adventure experiences have become one of the most popular active outdoor birthday destinations. Book parties at least one week in advance to receive special pricing for 10 or more guests. Our 2-hour parties include a reserved party area, a dedicated party host and special attention during harnessing, briefing and practice in preparation for climbing. Each guest receives park swag and a BOGO pass for a future visit. The guest of honor receives a swag bag including a pass for a free return visit to TreeTrails Adventures. Please call group sales to reserve your celebration.

TreeTrails Adventures is a magnet for outdoor-fun-loving kids, teens and adults. Groups of 10 or more can reserve starting times with special rates. Local and visiting groups of students, scouts, youth groups, families, co-workers, sports teams, singles, conventioneers, and active adult tours climb in the park. We also provide team bonding and team development programs for corporate clients, community organizations, students, teams, and clubs. Spaces fill up quickly. Please call for reservations.

Observers can observe climbers from pathways and observation areas under the aerial trails of TreeTrails Adventures at no cost.

Most people who have an active lifestyle and are in good health should not have any difficulty completing many of the trails. Climbers proceed at their own pace and are welcome to take periodic breaks. Remember, climbers can choose trails within their comfort levels. However, please consult a doctor prior to participating if you are pregnant or have a pre-existing medical condition or injury that could be aggravated by engaging in this activity.

TreeTrails Adventures operates in accordance with the standards of the ACCT (Association for Challenge Course Technology) The standards are among the most stringent ropes course safety standards in the world.

All guests receive an equipment briefing and time to practice before climbing, so lessons are not required. Please contact our Guest Services Team at [email protected] with specific questions about how our staff are able to assist guests in the park and with arranging private climbs. Click here for more info on Private Climbs.

We do not allow guests to bring bags or water bottles on the course while they climb. We encourage you to leave personal belongings at home, and to hydrate between courses or while on the ground.

We are happy to help you with catering options for birthday parties, team parties, family celebrations, group picnics, and corporate events.

Our weight limits are minimum 45 lbs and maximum 265 lbs and all guests must fit into harnesses provided in accordance with the manufacturer’s specifications.

Age 7 to adults, who can reach 65″, are eligible to climb. Ages 4 – 6 will be able to climb our kids courses when they are complete.

Weather permitting, April through November with private climbs available throughout the year.

Tickets are $59 for adults and $51 for children ages 7-11. Kid Trails tickets are $12.

Yes. The discount for these guests is 10% off regularly priced midweek general admission tickets. The discount cannot be combined with other special offers or applied to already discounted tickets. Reservations must be booked over the phone to receive the discount. Please call for assistance.

Main Park tickets provide two hours of climbing. Each guest climbs through the trees at his or her pace and each of our 5 trails may require 15-30 minutes to complete. Upon completion of one trail, a climber returns to the main tree platform to repeat the same trail or select another trail, continuing for the duration of their timed ticket. Kid tickets ages 4-6 are generally a half-hour adventure.

Arrival for your Adventure: Please arrive at least 15 minutes prior to your reservation time. This will allow you to get a jump on the check-in and harnessing process, making way for a full 2-hour session in the Park.

Climbing Time: Once you have checked in, you’ll get a harness tag marked with an ending time that gives you 2 hours in the Park, including a safety briefing, use of the practice area, and climbing on your selected courses.

We strongly recommend reserving General Admission Tickets online. When you use our online reservation system, you help us monitor the flow of guests into the park.
When you make an online reservation, you can complete waivers online before you arrive. This reduces your check-in time so you can start your adventure more quickly!

It is recommended that groups of 10 or more contact our group sales office at least one week in advance of a desired reservation date. You can also contact us via our Private Climbs page. We will attempt to accommodate last-minute group reservation requests, but options may be limited and cannot be guaranteed. When you make your reservation, you will receive a confirmation email and a link to an online waiver so that all members of your party can complete waivers before arriving at the park.

All climbers wear state-of-the-art harnesses and climbing equipment that meets the highest industry standards. Climbing equipment employs “double-clipped-on” technology designed to keep the climber continuously connected to a secure cable throughout their time in the trees. Climbers receive an equipment briefing and opportunities to practice before climbing into tree tops. Park staff are always nearby on the ground to offer encouragement, advice, or assistance as needed.

TreeTrails Adventures provides color-coded trails to make it easy to choose a climb that provides the level of challenge you seek. Beginners develop their confidence and climbing skills on Yellow trails. Intermediate climbers enjoy the challenge of Green trails and Blue trails. Our most athletic climbers enjoy the challenge of our Black Diamond trail that spans through the trees up to 50 feet above the forest floor.

When inclement weather arrives, TreeTrails Adventures responds much like a golf course or a swimming pool facility. The park remains open during rain, but climbing is suspended in the event of thunder, lightning, or damaging winds. When these conditions occur, you may reschedule your visit or receive a gift card valued for the amount you have paid. Please call for assistance.

Wear well-fitting clothing that will not hang loose or get tangled in cables or ropes. We advise tying back long hair and removing all jewelry. Sneakers or hiking shoes are recommended. Flip-flops, sandals, crocs, and open-toed or open-heeled shoes are not permitted.

Use of harness and climbing gear is included with the purchase of your climb. Gloves are recommended. You are welcome to bring your own gloves that are suitable for climbing, or purchase souvenir gloves from us.

Become a TreeTrails Adventures Facebook fan, sign up for our newsletter at TreeTrails.com, call our guest services office or send us an email: [email protected]